Updated November 17, 2025
Cookie Policy
We use a small set of cookies to keep you signed in, remember your consent preferences, and—if you allow it—measure how people use BoltReply. This page explains each cookie, how long it lasts, and how to control them.
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Our Use of Cookies
Overview
¶Cookies are small text files saved on your device. We classify them as strictly necessary (required for the Service) and analytics (optional, only loaded after consent). Marketing or advertising cookies are not used.
Strictly Necessary Cookies
¶These cookies power authentication, session security, and cookie-consent storage. You cannot opt out because they are required to deliver the Service.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| supabase-auth-token / sb-access-token | Maintains your authenticated session so the dashboard and API calls remain secure. | Up to 1 hour (rotates automatically) | Supabase (essential) |
| sb-refresh-token | Refreshes your access token so you stay logged in without re-entering credentials. | Up to 1 month or until you log out | Supabase (essential) |
| cookie_consent | Stores your cookie preferences (necessary, analytics) so we honor your selection. | 12 months | BoltReply (vanilla-cookieconsent) |
Analytics Cookies (Optional)
¶We use Google Analytics 4 in consent mode. These cookies only load if you accept analytics in the cookie banner. They help us understand which parts of the product are most helpful so we can prioritize improvements.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes users to generate aggregated usage metrics. | 2 years | Google Analytics 4 (optional) |
| _ga_<container-id> | Persists session state for GA4 once consent is granted. | 90 days | Google Analytics 4 (optional) |
Managing Your Preferences
¶- Use the “Cookie Settings” link in our footer/banner to reopen the consent manager anytime.
- You may block cookies in your browser settings, but essential features (login, checkout) may stop working.
- Analytics cookies can be disabled by declining consent or clearing the consent cookie and reloading the page.
Third-party Services
¶Our vendors may set additional cookies under their own domains when they are embedded or used. Review each vendor’s policy for details:
Questions?
¶Email hello@BoltReply.io if you have questions about cookies or want help managing your preferences. You can also find more details in our Privacy Policy.